We always want to ensure a high level of professional service for our clients which means providing continuous support for projects in development and completed projects. Please use the following tools (explained further below) to help us make your project run smoothly and successfully.
Login to Your Project Account
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Login to Your Email Campaign Manager
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Get Live Assistance (Internet Explorer Only)
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| The link above labelled "Project Account Manager" will bring you to our online project management site that allows you to update existing tasks required for completing your project as well as create new tasks that you require to complete or update your project (i.e. you may wish to add a 'Consultation Form' to you website). Instructions on using this simple software as well as your login id and password are provided in the initial email sent to you at the outset of your project. |
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| Manage your entire Email Campaign direct from your office chair! Clicking the thumbnail above will allow you to login to your email campaign account and manage your subscribers, online newsletters that you can send directly through our email campaign software and much more.
We can provide all the tools you need (detailed professional looking newsletters to simple bulletins and announcement emails).
But we also give you the choice to manage your campaigns using our easy-to-use online mailing system.
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Let us do the all the needed tech work on YOUR computer from ours.Clicking above leads to a virtual tool that is distributed by nTeras Corporation, commonly called RapidAssist or (JAUNT), on a request basis only. This means that when you, the user, click the above link and request service we will,then and only then, be able to connect to your computer and assist you.
Using virtual tools means that our technicians will be moving your mouse and your key strokes to install, update or perform technical procedures while you watch. It is tools like Jaunt that allows us to keep our costs low and prices lower, staff to a minimum, and your service and customer support to the highest level possible. |
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